Last evening there was “expertnight” in the SUP46, a place in Stockholm where they help startups in various activities, the most simple is to give them a space where to arrange meeting and to do networking with other people.
The topic of the event was “mastering conflicts”, in fact lot of conflicts arise during the startup life and we have to be able to manage them.
The panelists of the evening were: Gustav Nisser (Serial Entrepreneur), Per Jonsson (Everyday) and Gustav Aspegren (Adprofit). Nils-Erik Jansson (Jansson & Norin). They all shared their experiences telling some interesting stories.
Master conflicts is a necessary capability in the startup work, that is because time uses in fight is time lost in handling customers. There are different kind of conflicts.
The first ones are with your partners in the venture, at the beginning all are aligned with the same ideas, but then everyone evolve differently: someone don’t want to be part of the company anymore, others could have new ideas, new aims for the ventures. These problem are normal, they usually emerge due to a lack of communications between partners, it’s very important to keep talking with your team mates over time, arrange regular meeting and so on. If there is not solution left and it is impossible to keep working together you have to split; in this case it is much better if you have some split agreement written before, in order to avoid useless litigations.
Another kind of conflict is the one with your competitors, but the panelists told that in the startup environment there are not much of these conflicts, all the business rivals are very fair, the problem only arise with ex-partners who build similar ventures.
A strange and funny conflict is the one with yourself, the problem is the nowadays the people are too stressed, they have to relax sometimes. So you have to take 10 minutes per day only for yourself in order to rest your mind.
At the end the experts give some advices that I can resume in the below bullet points:
• Negotiate, don’t be afraid about the conflicts;
• Do conflict practices;
• Check-in the status of other members regularly;
I hope that these advices will be useful in your entrepreneur’s life, see you in classroom!
Stay entrepreneur stay skapa!