A very short summary and reflection on my learnings from this course.
What I am taking away from this course is a changed and evolved understanding of both open and user innovation. It has challenged my view of innovation that stems from users and open data. As an HCI-student, I was already quite familiar with user innovation before the start of this course. I thought I had so much knowledge on the topic already. But in this course I have learnt about user innovation from another perspective – mainly the business side of things, as a strategy to further innovation processes. I now know that there are many ways to access and manage external innovation depending on your purpose. While this new understanding is vital for me as an innovator, it will also be of essence for me as a designer.
I believe open innovation is only in its infancy. It will become even more important, maybe especially for authorities but also for companies to able to compete. Especially in combination with, or to facilitate user innovation. Both the knowledge and technology required to innovate will only become more accessible to more people.